Truck and van parts that fit, first time

TNV Truck & Van started out in 2018, as an off-shoot of our existing car parts company. The business quickly grew legs, meeting a pressing need for high-quality but affordable aftermarket truck and van parts that fitted as well and worked as efficiently as originals, without the eye-watering price tag.

From our premises in Essex, we offer a friendly, no-nonsense service to both local and national customers, supplying a huge range of quality commercial vehicle parts, consumables, and accessories to trade, retail, fleet, and individuals.

We use decades of industry experience to help you find the right part, first time - saving you time, cash, head-scratching, and headaches. Our parts are a unique alternative to expensive originals or inferior quality aftermarket versions - matching the quality of the original at a fraction of the price.

We do this through working only with trusted suppliers we've personally vetted. Often, they use the same factories as original parts manufacturers. Always, they meet the same standards, at a fraction of the price.

TNV Truck & Van Parts accept all forms of eBay payment methods.

Here at TNV Truck & Van Parts we will always ensure to deliver your parcel as quick and as efficiently as possible at the lowest cost available.

Free delivery and Express delivery services may not be available for orders to international countries or out of area postcodes in the UK. A surcharge may be applied for deliveries to out of area postcode deliveries such as Highlands, Islands & Northern Ireland.

Orders placed after 2pm will be processed the following working day i.e., orders placed on a Thursday after 2pm will be dispatched Friday and orders placed after 2pm Friday or over the weekend will be dispatched Monday. 

GB Mainland

·         Delivery is free to UK mainland postage areas on all items.

·         Once dispatched all parts order will be sent out on a 24hr service   

·         Oils, lubricants and liquids are sent out on a 48hr service.

·         All parcels sent via Royal Mail, Parcel Force or Tuffnells.

·         Deliveries in Essex CM or CO postcodes, may be delivered on our own vans as part of our Trade Delivery route. If so, these will be delivered someday or next.

·         No deliveries will be made on Sundays or Bank / Public Holidays.

Click & Collect / Local Delivery

·         Collection is possible from our warehouse nr Braintree, Essex

·         Local delivery is available in CM & CO Essex postcodes, our drivers will call before and delivery and time this in with our local Trade Deliveries.

·         ID will be required for Click & Collect orders.

Rest of World

·         Ireland: Due to customs changes since Brexit we can only ship wing mirror parts to Ireland.

·         If you are outside of Europe or your country isn't listed, we can still send to you. Please contact our team and we can check the best price and service to send your items.

·         We endeavour to despatch all international parcels using the most effective methods, using a number of couriers to ensure the best service and price, these included but are not limited to FedEx, Parcelforce, DPD & UPS.

Bank/ Public Holidays

TNV Truck & Van Parts do not deliver on Bank/ Public Holidays or Sundays. In addition, our warehouse is closed on Sundays and Bank/ Public Holidays so orders placed on a Weekend or Bank/ Public Holidays will not be despatched until the following working day.

Lost / Damaged in Transit & Redelivery

·         In the unlikely event of your product being lost or damaged in transit, claims must be made in writing. In the case of non-delivery, please wait 10 days in case it has been delayed. Damaged goods must be retained in case we need to arrange for inspection.

·         Damaged items will need to be signed for as damage at point of delivery and we must be informed within 24 hours so we can start a courier claim for the damages.

·         Please ensure you are available to sign for your parcel as this will not be left without a signature. If you are not there to receive your delivery, please follow the instructions on the card, text message or email by the courier to rearrange your delivery.

·         Once your parcel has been attempted for delivery twice, we reserve the right to levy an additional charge to re-arrange a further delivery.

OVERVIEW

By purchasing something from us, you engage in our ?Service? and agree to be bound by the following terms and conditions (?Terms of Service?, ?Terms?), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Big Plastics Ltd T/A TNV Truck & Van, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Big Plastics Ltd T/A TNV Truck & Van and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys? fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Big Plastics Ltd t/a TNV Parts, Unit 1 Hunts Farm, Shalford, CM7 5HX, United Kingdom.

Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can?t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods, personalised and some electronic items cannot be returned. We also do not accept products that are hazardous materials, or flammable liquids or gases. Additional non-returnable items: Gift cards Custom / personalised goods

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) Items with obvious signs of use Part with our warranty sticker removed Sealed electronic items that have been opened Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery Refunds (if applicable)

We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. There is often some processing time before a refund is posted.

Exchanges (if applicable) We only replace items if they are defective or damaged.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.